We're Here To Help!
Below are a list of the most common issues reported by our users. If you cannot find the answer you are looking for, please just drop us an email here.
Ensure that you have installed Adobe Air runtime. PPL Exam Pro is built on this platform to allow it to be compatible with both Mac and PC.
You can get the Adobe Air runtime from http://get.adobe.com/air/
We have a number of safeguards in place to prevent your purchase being fraudulently used or copied by others. In normal circumstances you will receive your software download ion your first attempt. However our systems allow a maximum number of 5 attempts from the link we provide you in your purchase email. We also only allow this link to be active for 48 hours.
If for whatever reason, you have problems, just drop us an email with your receipt/purchase number that was confirmed to you in our emails to you and we will sort everything out for you.